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Privacy Policy


Last updated: 06-07-2024




Welcome to AskUnali, where health and wellness organizations (Organizations) can create and customize wellness AI assistants powered by the AskUnali dataset as well as an organization's unique content. Organizations can embed AI assistants anywhere for others to use (Users) The following Privacy Policy outlines how we collect, use, disclose, and protect Organizations and Users information. By using our services, you agree to this Privacy Policy.

Information We Collect

1. Information Provided by Organizations

- Account Information: When Organizations sign up to use our services, we collect information such as business name, contact details, and payment information.

- Content: Organizations may provide text, images, videos, and other materials to train their AI assistants.

2. Information Provided by Users

- Usage Data: Information on how Users interact with the AI assistants, such as time spent, pages visited, and features used.

- Cookies & Identifiers We use cookies and similar technologies to track user activities and preferences.

3. Content Used by AI Assistants

- Training Data: Any Content provided by Organizations including wellness guides, FAQs, videos, and other resources used to train the AI assistants.

- Interaction Logs: Any Usage Data, including but limited to questions asked and responses given, links clicked and filters set.

How We Use Information

- Personalization: To customize AI assistant responses.

- Service Improvement: To enhance the quality and functionality of our services.

- Communication: To send brands updates, service announcements, and marketing communications.

- Compliance To comply with legal obligations and enforce our policies.

Data Sharing and Disclosure

- With Your Consent: We share information with third parties when you give us explicit consent to do so.

- Service Providers: To third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. You can find a list of such providers here.

- Legal Requirements: If required by law, regulation, or legal process, we may share information to protect our rights and property.

Data Security

We implement a variety of security measures to protect your personal information. You can find a list of such measures here. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

Data Retention

We retain information as long as necessary to provide our services and as required by applicable laws. If you wish to request the deletion of your data, please contact us here.

Your Rights and Choices


- Access and Update: You can access and update your account information by logging into your account.

- Opt-out: You can opt-out of marketing communications by following the unsubscribe instructions provided in those communications or by contacting us.

- Data Deletion: You can request the deletion of your data by contacting us here.


Third-Party Links


Our services may include links to third-party websites. We are not responsible for the privacy practices or content of such third-party sites.

Children's Privacy


Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.


Changes to This Privacy Policy


We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" at the top.


Contact Us


If you have any questions or concerns about this Privacy Policy, please contact us here.



By using AskUnali, you agree to the collection and use of information in accordance with this Privacy Policy. Thank you for trusting us with your information.

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