Terms of Service
Last updated: 06-08-2024
Introduction
Welcome to AskUnali, where health and wellness organizations (Organizations) can create AI assistants powered by AskUnali's unique content and customized with the Organization's unique content. By using our services (Service), you agree to these Terms of Service.
1. Acceptance of Terms
By accessing or using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of the terms, you must not use our services.
2. Services Description
AskUnali allows Organizations to create wellness AI assistants and provide their own content to train the assistants. These AI assistants can be accessed by anyone via a dedicated widget embedded on the Organization's website.
3. Account Registration
- Eligibility: Only authorized representatives of Organizations can create an account.
- Accuracy of Information: All registration information must be accurate, complete, and up-to-date. You are responsible for maintaining the confidentiality of your account credentials.
4. Communications
By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at.
5. Content Provided by Organizations
- Ownership: Organizations retain all rights to the content they provide via upload on the AskUnali platform.
- License: By providing content, you grant us a non-exclusive, royalty-free license to use, distribute, and display the content for the purposes of providing our services.
- Responsibility: You are solely responsible for the accuracy, quality, and legality of the content you provide.
6. Use of AI Assistants
- Interaction Logs: We may collect and use data on interactions between users and the AI assistants to improve our services.
- Compliance: The AI assistants must not be used for any unlawful or harmful activities.
7. Prohibited Conduct
- Misuse: You shall not misuse our services, including but not limited to attempting to gain unauthorized access or distributing malware.
- Content Restrictions: You shall not provide any content that is illegal, harmful, defamatory, or otherwise objectionable.
8. Subscriptions
Some parts of Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Second Anthem LTD cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Second Anthem LTD. customer support team.
A valid payment method, including credit card, is required to process the payment for your subscription. You shall provide Second Anthem LTD with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Second Anthem LTD. to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, Second Anthem LTD. will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
9. Fees refund and changes
All fees are non-refundable unless otherwise stated.
Second Anthem LTD, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
Second Anthem LTD. will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
10. Termination
- By You: You may terminate your account at any time by contacting us. .
- By Us: We may terminate or suspend your account if you violate these Terms of Service or any applicable laws.
- Effect: Upon termination, your right to use the service will cease at the end of the current period. We may delete any of your content and data without liability.
10. Intellectual Property
Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Second Anthem LTD, Inc. and its licensors. Service is protected by copyright, trademark, and other laws of the United Kingdoms and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Second Anthem LTD.
11. Limitation of Liability
XCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS' FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
12. Disclaimer of Warranties
THESE SERVICES ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.
NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
13. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of United Kingdoms, without regard to its conflict of law principles.
14. Changes to Terms of Service
We may update these Terms of Service from time to time. We will notify you of any changes by posting the new Terms of Service on this page and updating the "Last updated" at the top.
15. Logo Permission
By entering into this agreement, the Customer hereby grants the Company the non-exclusive, royalty-free right to use the Customer's logo for the sole purpose of promoting and referencing the Customer as a client of the Company.
Company may use the Customer's logo on its website, marketing materials, case studies, and other promotional content. Company agrees to use the Customer's logo in a professional manner and in accordance with any brand guidelines provided by the Customer. This logo usage right is non-transferable and shall remain in effect for the duration of the agreement and any subsequent renewal periods, unless terminated by either party in writing.
15. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us here.
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By using AskUnali, Organizations agree to comply with these Terms of Service. Thank you for using our services.
